Tuesday, March 3, 2009

Choosing A Remodeling Contractor Part 2: Taking Time Up Front

Take time up front. The single best way to determine the professionalism of a contractor is to take tie up front. Allow yourself a minimum of one hour to sit down with each contractor where questions flow in both directions. Both of you will need to explore the issues, products, and pricing alternatives. Real professionals will want to invest time to explain their services in detail, uncover any questions, and analyze all issues involved.

Understand the contractor. Just as you are qualifying a contractor, the professional contractor is qualifying you. If you seem unreasonable, he may not bid your job. For example, if you do not allow the contractor ample time to review the project so that he is confident you understand everything about it, the professional will often not bid. Professional contractors fear a bad experience or lack of referrals when a non-satisfied homeowner has unrealistic expectations. Just as the professional realizes the critical aspect of this first meeting, the non-professional contractor is satisfied with a limited discussion of the project. This often results in work falling short of the customer's expectations.

Next: Getting the contractor to bid your job.

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